Terms of Service

This agreement is a legal contract between you and Feiniao VPN (the 'Service Provider') regarding downloading, installing, and using this App and related VPN services.

By downloading, installing, or using this App, you confirm that you have read and accepted this agreement. You may not copy, modify, reverse engineer, translate, or create derivative versions of the App or related trademarks without authorization. Intellectual property rights related to the App belong to the Service Provider. To maintain service quality, we may adjust features, plans, or fees and will notify users in appropriate locations. You are responsible for device security and account credentials; jailbreaking, rooting, or installing untrusted plugins may make the App unavailable or increase security risk.

This Service may integrate necessary third-party services, such as Google Analytics and Firebase Crashlytics. Your use of those integrations is also subject to the respective third-party terms.

Service limitations: this App depends on a stable network environment, including Wi-Fi or mobile data. The Service Provider is not responsible for failures caused by device arrears, data limits, weak signal, platform restrictions, or local network policies. Your mobile carrier may charge data fees outside Wi-Fi or during international roaming. Before use, make sure you have permission from the bill payer.

Users are responsible for their own usage behavior. Service interruption caused by battery depletion, system limits, or third-party platform changes is not covered by compensation. We try to provide accurate route and feature information, but some data may come from third-party partners, so we are not liable for indirect losses arising from it. To maintain compatibility and security, the App may release updates periodically, and you agree to install the latest version when necessary. The Service Provider may suspend or terminate service within a reasonable scope; after termination, you must stop using and delete the App.

Software Non-Refund Policy

Thank you for choosing Feiniao VPN. Please review this refund policy before purchasing, and use the free version or trial access first to confirm whether the service fits your device and network.

Non-Refund Policy: digital services, software licenses, or membership benefits are considered delivered once activated. Except where required by law or explicitly stated by the platform, refund requests are not accepted.

Product Evaluation: users should evaluate node speed, platform compatibility, and feature coverage through the free version, demo, or trial allowance before purchasing.

Customer Support: if you encounter connection, account, or client issues, contact our support team and we will provide reasonable troubleshooting assistance.

Technical Issues: in rare cases, technical issues may affect the experience. We will work to resolve them or suggest alternatives, but a technical issue does not automatically create a refund right.

Unauthorized Use: no refund will be provided if an account, license, or digital benefit is shared, resold, abused, or used for prohibited activity.

Policy Changes: we may update this refund policy for business or compliance reasons, and changes take effect after publication on the website.

By purchasing and using Feiniao VPN, you acknowledge and agree to this non-refund policy.

If you have questions about the refund policy, contact the Feiniao VPN support team for clarification.

This agreement may be updated periodically. Please review this page for the latest version. Changes take effect on publication. If you have questions about Feiniao VPN's service agreement, email [email protected] to contact us.